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Rent-A-Geek Announces New Service Options!

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Rent-A-Geek Announces New Service Options!

We asked which you would prefer: a door to door delivery service or a convenient drop-off location. More than one thousand of you responded, and the results were exactly 50/50 right from the beginning down to the final vote!

We listened, and are now offering BOTH services.   Everybody gets what they want!

We have struck a deal with another business in town to provide a pleasant and secure drop-off and pickup location when your computer requires “In Shop” service.   Even better, our new drop off-location is open 7 DAYS A WEEK! How’s THAT for good service?

DROP OFF SERVICE

The new drop-off location is at:
The StorIt Place
2504 43 St
Vernon, BC V1T 6L1

http://www.storitplace.com/

Drop-off  Hours:
Mon-Sat  9AM – 5:30PM
Sunday    9AM – 5:00PM
CLOSED  1-2PM Daily for Lunch (please plan around that time)

Computers can be checked in and out at the reception desk of the StorIt office.  You will be provided a numbered copy of your Intake Form.  The staff at the StorIt place provide EXCEPTIONAL customer service.  We would have it no other way for our clients.

We will also be keeping a small Administrative Office in the building, available for billing or service questions during most weekday hours.

VALET SERVICE

For those that prefer “Valet” service, where we pick-up and drop off at your location, we are offering two levels of service:

Door to door service:  $15

You have the computer already unplugged and ready to pick up at your door.
You are willing to accept your computer at the door when complete.
No setup required.

Premium Valet Service:  $40

A technician will come into your home to disconnect the computer.
A technician will reconnect your computer when complete.
Peace of mind knowing everything is connected properly and working like it should.

Valet Service Area:

Valet services and prices are valid within the following zone:
North to Swan Lake Junction
South to Okanagan College
East to Coldstream Ranch

Additional travel charges will apply for areas outside the above zone.

 

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Discussion

  1. Barb St. Dennis  January 12, 2012

    On the Valet service areas you didn’t mention 25th ave west across from Buylow shopping centre. Do you not pick up and deliver there.?

    • admin  January 16, 2012

      Hi Barb,

      YES we do. We will update the service area to INCLUDE 25th Ave / Okanagan Landing Rd to Ellison Park.

      Thanks for asking.

  2. Billie Bartley  January 14, 2012

    As I live at Desert Cove, the Valet door to door service would not be of any use to me. However, is the remote access still available for residential service. I have found it very helpful. Good luck with the new arrangements.

    Billie Bartley

    • admin  January 16, 2012

      Hi Billie!

      Yes, the remote access service has become our PRIMARY means of support. As times and technology change, our business adapts accordingly. Valet or Drop-off services are only for hardware service, data transfers or when your computer won’t boot properly. If your computer can boot up and get online, we always recommend the remote access service. It’s faster and more convenient for everybody.