Privacy Policy

The Government of Canada and Click-A-Geek Tech Support Ltd. are committed to providing visitors with web sites that respect their privacy. This page summarizes the privacy policy and practices on Click-A-Geek Tech Support Ltd. web sites.

Click-A-Geek Tech Support Ltd. web sites do not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All personal information created, held or collected by this department is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

Rent-A-Geek Tech Support Ltd. employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Click-A-Geek Tech Support Ltd. does not normally use “cookies” to track how our visitors use this site or to determine sites previously visited. The system will notify you before any cookies are used so that you may refuse them. (A “cookie” is a file that may be placed on your hard drive without your knowledge by a web site to allow it to monitor your use of the site.)

Information on individual visitors is used by Click-A-Geek Tech Support Ltd. employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.

Click-A-Geek Tech Support Ltd. is a participant in the Government of Canada Public Key Infrastructure (PKI), which gives you the opportunity to communicate with the Department in a confidential manner. You may find additional information on PKI and how to use it here.

Questions or comments regarding this policy, or the administration of the Privacy Act in Click-A-Geek Tech Support Ltd. may be directed to the Privacy Co-ordinator, Karla Ziegler, by calling (250) 542-4335.